Introduction to internal auditing using ISO 9001:2015 as the reference standard.
Duration: 8 hours (approx)
Overview: Internal auditing is one of the fundamental activities for maintaining a Management System and assessing compliance with specified requirements. And with Continual Improvement being one of the key Quality Management Principles of ISO 9001, internal auditing goes beyond compliance and becomes one of the key drivers of business improvement. This course is designed to teach individuals to plan and conduct internal QMS audits.
Key Topics:
- Introduction to Quality Management Systems & Standards
- The Plan, Do, Check, Act Phases of the Audit Cycle
- Organising the Internal Audit
- Carrying out the Internal Audit
- Internal Audit Reporting & Follow-Up
Who Should Attend: Candidates carrying out this training are not expected to have any prior knowledge of management systems auditing. It may however, be beneficial for the candidate’s understanding of the contents of this course if they have completed our Introduction to ISO 9001:2015 course, designed to provide the learner with the key principles of quality management. We offer a discount of £50 if booking the introduction course alongside the Internal Auditor (QMS) course. Please contact us for more information info@isocertonline.net or +44 (0)333 014 7720.
Certification: All of our certificates are validated by CV Global Ltd. Certificates are issued by us within 5 working days of the course being successfully completed.
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Introduction
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Module 1 - Introduction to QMS
- 1.1 What is ISO? (QMS)
- 1.2 ISO Standards (QMS)
- 1.3 What is ISO 9001? (QMS)
- 1.4 ISO 9001 Derivatives (QMS)
- 1.5a ISO 9001 Structure (QMS)
- 1.5b ISO 9001 Structure – Part 2 (QMS)
- 1.6 What is a Quality Management System? (QMS)
- 1.7 What is an Integrated Management System? (QMS)
- 1.8 The Process Approach (QMS)
- 1.10 QMS Principles in ISO 9001 (QMS)
- 1.11 Quality Management (QMS)
- 1.12 What is Quality? (QMS)
- 1.13 Customer Expectation (QMS)
- 1.14 The 5 Causes of Poor Quality (QMS)
- 1.15 The Cost of Poor Quality (QMS)
- 1.16 Documenting the Quality Management System (QMS)
- 1.17 Implementing the Quality Management System (QMS)
- 1.18 Benefits of a Quality Management System (QMS)
- Module 1 Test (QMS)
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Module 2 - The Planning Phase
- 2.1 Introduction (QMS)
- 2.2 Understanding the Context (QMS)
- 2.3 Interested Parties (QMS)
- 2.4 Determining Scope (QMS)
- 2.5 Leadership and Commitment (QMS)
- 2.6 Quality Policy (QMS)
- 2.7 Roles and Responsibilities (QMS)
- 2.8 Addressing Risks and Opportunities (QMS)
- 2.9 Objectives and Targets (QMS)
- 2.10 Resources (QMS)
- 2.11 Competence (QMS)
- 2.12 Awareness (QMS)
- 2.13 Communication (QMS)
- 2.14 Documented Information (QMS)
- Module 2 Test (QMS)
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Module 3 - The Operation Phase
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Module 4 - The Check and Act Phases
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Module 5 - The Internal Audit
- 5.1 Principles of Internal Auditing
- 5.2 Internal Auditor Responsibilities
- 5.3 Internal vs. External Audit
- 5.4 Purpose of Internal Audit
- 5.5 Requirements of ISO
- 5.6 Criteria for Selecting Internal Auditor
- 5.7 Internal Audit Findings
- 5.8 Audit Non-Conformities
- 5.9 Audit Observations
- 5.10 Major & Minor Non-Conformities
- Module 5 Test (QMS)
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Module 6 - Organising the Internal Audit
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Module 7 - Internal Audit Elements
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Module 8 - The Main Audit
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Follow-On Courses
